SKILL.md
Usability Testing
Help the user conduct effective usability testing using frameworks and insights from 11 product leaders.
How to Help
When the user asks for help with usability testing:
- Clarify the goal - Determine if they're validating a concept, finding friction points, or optimizing conversion
- Choose the right fidelity - Help them select between Wizard of Oz tests, fake doors, prototypes, or production testing
- Design the test - Guide them on recruiting users, creating scenarios, and what to observe
- Plan for iteration - Discuss how findings will flow back into the product development process
Core Principles
Fake it before you build it
Itamar Gilad: "Initially you fake it - fake door test, smoke test, Wizard of Oz tests. We showed the tabbed inbox working to people, but it wasn't really Gmail, it was just a facade." Validate core value propositions before writing production code using faked versions where humans perform the automated task behind the scenes.